Legal

Terms & Conditions

Last updated: 18 August 2026

These Terms & Conditions (“Terms”) form an agreement between you and Fyooser (Pty) Ltd (“Fyooser”, “we”, “us”, or “our”), a company based in South Africa, governing your access to and use of the Fyooser platform, websites, and related services (the “Service”).

AI and MCP disclaimer

The Service enables AI agents to discover and operate connected tools through MCP. Agent outputs and tool actions can be wrong, incomplete, or unintended.

You must review high-impact actions before relying on them. Fyooser routes and orchestrates access; third-party AI agents, models, and connected apps are separate products.

To the fullest extent permitted by law, we provide no warranty that AI-driven outcomes are accurate, lawful for your particular use, or fit for any purpose. You remain responsible for prompts, capability grants, and all downstream effects in connected tools.

Acceptance of terms

By accessing or using the Service, you agree to these Terms and our Privacy Policy. If you use the Service on behalf of an organisation, you represent that you have authority to bind that organisation, and “you” includes that organisation.

Eligibility and accounts

You must provide accurate account information and keep credentials secure. Organisation owners and administrators are responsible for members, invitations, roles, and capability settings within their workspace.

Description of the Service

Fyooser is an AI operating system: you connect external tools, configure organisation-scoped access, and expose those tools to AI agents through a unified MCP interface. The Service is not a chatbot, IDE, or replacement for third-party applications. Agents and connected apps remain products of their respective providers.

Acceptable use

You agree not to:

Use the Service unlawfully or to violate third-party rights
Attempt to gain unauthorised access to systems, data, or other customers’ organisations
Interfere with or disrupt the Service or connected integrations
Misuse MCP capabilities or credentials beyond what your organisation has authorised
Reverse engineer the Service except where applicable law permits

Customer responsibility for agents and tools

You are responsible for the agents you connect, the prompts and instructions you provide, the MCP capabilities you enable, and the actions those agents take in your connected tools. Organisation-scoped connections and capability controls are tools to help you manage risk; they do not transfer responsibility for outcomes to Fyooser (Pty) Ltd.

Third-party integrations

Connecting an external app may require you to accept that provider’s terms and privacy policy. We are not responsible for third-party services, their availability, or how they process data once requests are fulfilled on your behalf.

Subscriptions and billing

Paid plans, usage limits, and features are described on our pricing page and may change over time. Fees, renewals, and cancellation terms applicable to your plan will be communicated at purchase or in related billing materials. Refunds, including our 30-day money-back guarantee on your first paid subscription charge, are described in our Refund Policy.

Disclaimers

The Service is provided on an “as is” and “as available” basis to the fullest extent permitted by the laws of the Republic of South Africa. We disclaim warranties of merchantability, fitness for a particular purpose, and non-infringement, and make no warranty that the Service or any AI-driven result will be uninterrupted, error-free, or meet your requirements.

Limitation of liability

To the fullest extent permitted by law, Fyooser (Pty) Ltd and its directors, employees, and suppliers will not be liable for indirect, incidental, special, consequential, or punitive damages, or for loss of profits, data, goodwill, or business opportunities, arising from your use of the Service or from agent or tool actions performed through it.

Our total aggregate liability arising out of or relating to these Terms or the Service will not exceed the fees you paid to us for the Service in the twelve (12) months before the claim, or ZAR 1,000 if you have not paid fees, except where liability cannot be limited under South African law.

Termination

You may stop using the Service at any time. We may suspend or terminate access if you breach these Terms, create risk to the Service or others, or if we discontinue the Service. Provisions that by their nature should survive termination will survive.

Changes

We may update these Terms by posting a revised version on this page and updating the “Last updated” date. Continued use after changes take effect constitutes acceptance where permitted by law. If you do not agree, you must stop using the Service.

Governing law

These Terms are governed by the laws of the Republic of South Africa. Subject to mandatory consumer protections, courts of South Africa have jurisdiction over disputes arising from these Terms or the Service.

Contact

For questions about these Terms, contact Fyooser (Pty) Ltd in South Africa at notifications@fyooser.app or via our contact page.